Oliver Schieritz
Direktor Kundenservice & Aftersales | RENAULT DEUTSCHLAND AG
Oliver Schieritz is Director Customer Service & Aftersales at Renault Deutschland AG. He is responsible for Aftersales, Customer Care, Technical Support, Renault Group Academy, and Parts Logistics. With more than 20 years of experience in sales, retail operations, and aftersales management, he brings extensive expertise in transforming customer-centric business models. In his current role, he drives the development of digital services, customer loyalty initiatives, and the modernization of aftersales operations. His focus is on combining customer experience, electrification, connectivity, and innovative logistics solutions to shape the future of automotive services.
Expo Center Stage
FutuREady: Exotec and Renault Deutschland Transform Spare Parts Logistics
Renault Deutschland transformed its central spare parts warehouse in Brühl, replacing a 60-year-old manual operation with a highly automated logistics center built together with Exotec. Representatives from both companies share how the partnership was built, what challenges they solved, and the results: doubled picking throughput, 35% higher inventory coverage, 30% fewer complaints, and 68% less packaging volume — a hands-on look at how Exotec's Goods-to-Person robotics integrates seamlessly into an existing supply chain, a key pillar of Renault Deutschland's "FutuREady" strategy.Renault Deuts
With the kind support of
